The purpose of this policy is to describe the way that we handle your personal information.
This policy applies to you if you are:
This policy applies to you under certain circumstances.
3. Personal information
Personal information includes:
3.1 Common examples
Common examples of the types of personal information which we may collect and process includes:
3.2 Sensitive personal information
Depending on the goods or services that you require, we may also collect sensitive personal information including your:
4.1 Acceptance required
You must accept all the terms of this policy when using the website or any of our services. If you do not agree with anything in this policy, then you may not register for, or use the website or any of our services.
4.2 Legal capacity
You may not access our website or order our goods or services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
4.3 Deemed acceptance
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
4.4 Your obligations
You may only send us your own personal information or the information of another data subject where you have their permission to do so.
We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website, or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, please refrain from accessing the website.
Should you continue to use the website or our services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted the updated terms.
6.1 On registration
Once you register on our website, forums and / or blogs , you will no longer be anonymous to us. Certain personal information is provided to us , this includes:
This information is used to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.
We collect certain information on registration, when you register on our website or application.
6.2 On order
When you order any goods or services from us, you will be asked to provide us with additional information on a voluntary basis (goods information or services information).
We collect certain information when you order any goods from us or make use of our services, necessary to provide the good or services to you.
6.3 From browser
We collect certain information from your web browser, including your Internet usage information when you visit
6.4 Web beacons
Our website may contain electronic image requests (called a single-pixel gif or web beacon request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. We use this information collected from our site and share it with our advertising platforms to carry out marketing initiatives. All the information that we share is encrypted and we make sure that our third-party service providers comply with relevant data protection laws. We may provide this information including identifiers that allow our advertising platforms to deliver targeted online advertising on social media and websites.
We collect certain information from web beacons on our website to compile anonymous information about our website.
6.5 Optional details
You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage or promotions, respond to surveys, or otherwise use the optional features and functionality of our website.
We collect certain optional information, that you provide when you upload or download content from our website or when you enter competitions, take advantage of promotions, respond to surveys or register and subscribe for certain additional services.
6.6 Recording calls
We may monitor and record any telephone calls that you make to us, unless you specifically request us not to.
6.7 Purpose for collection
We may use or process any services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information. We generally collect and process your personal information for various purposes, including:
We may use your usage information for the purposes described above and to:
We may use any of your personal information that you provide to us for the purposes that you indicated when you agreed to provide it to us.
6.8 Consent to collection
We will obtain your consent to collect personal information:
We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.
7.1 Our obligations
We may use your personal information to fulfil our obligations to you.
7.2 Messages and updates.
We may send administrative messages and email updates to you about the website. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages.
We may use your information to send you administrative messages and email updates to you regarding the website and for marketing purposes where lawful.
7.3 Targeted content
While you are logged into the website, we may display targeted adverts and other relevant information based on your personal information. In a completely automated process, computers process personal information and match it to adverts or related information. We never share personal information with any advertiser unless you specifically provide us with your consent to do so. Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any personal information. If you click on an advert, we may send a referring URL to the advertiser’s website identifying that a customer is visiting from the website. Once you are on the advertiser’s website, however, the advertiser is able to collect your personal information.
We may use your information for targeted content in certain, specified instances.
We may share your personal information with:
We may share your personal information with third parties for the purposes of fulfilling our obligations to you among other purposes.
We may disclose your personal information as required by law or governmental audit.
8.3 Law Enforcement
We may disclose personal information if required:
We may disclose personal information to third parties if required for legal reasons.
8.4 Non-disclosure of personal information
8.5 Marketing purposes
We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.
We may need to disclose personal information to our employees that require the personal information to do their jobs. These include management, human resources, accounting, audit, compliance, information technology, or other personnel.
8.7 Change of ownership
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose any change of ownership on the website. If you are concerned about your personal information migrating to a new owner, you may request we delete your personal information.
We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorise access to personal information only for those employees who require it to fulfil their job responsibilities. We implement disaster recovery procedures where appropriate.
our website is hosted on a secure server and uses security measures to prevent interference by intruders.
10. Accurate and up-to-date
We will try to keep the personal information we collect as accurate, complete and up-to-date as is necessary for the purposes defined in this policy. From time to time we may request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online, emailing us, or phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before granting you access to your account or making any corrections to your personal information.
Please keep your personal information accurate and up-to-date by accessing your account, emailing us, or by phoning us.
We will only retain your personal information for as long as necessary to fulfil the purposes explicitly set out in this policy, unless: retention of the record is required or authorised by law; or you have consented to the retention of the record.
During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information. We may retain your personal information in physical or electronic records at our discretion.
We will only retain your personal information for as long as is necessary.
12. Restriction of processing
You may request that we restrict the use of your personal information. When we restrict your personal information, we still have the right to store it but not use it.
13. Transfer to another country
We may transmit or transfer personal information outside of the country in which it was collected to a foreign country and process it in that country. Personal information may be stored on servers located outside the country in which it was collected in a foreign country whose laws protecting personal information may not be as stringent as the laws in the country in which it was collected. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent. We will endeavour in these circumstances to comply with data protection laws where the country receiving your personal information has less stringent data protection laws.
We may transfer your personal information outside the country in which it was collected to a foreign country.
14. Updating or removing
You may choose to correct or update the personal information you have submitted to us, by clicking the relevant menu in any of the pages on our website or contacting us by phone or email.
You may choose to update or remove the personal information you have submitted to us.
15. Data breaches
We will notify our customers of any confirmed data breaches that have occurred and where personal information has been accessed or acquired by any unauthorised person.
We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites.
18. Disclaimer ( Newly added)
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will: limit or exclude our or your liability for death or personal injury resulting from negligence; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.